At "Les épices Assiko" ("we", "us", or "our"), we take the protection of your personal information very seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with Quebec's Law 25 and, where applicable, the General Data Protection Regulation (GDPR) for European users.

 

1. COLLECTION OF PERSONAL INFORMATION

We collect the following information:
- Last name, first name
- Postal address
- Email address
- Phone number
- Payment information (processed via a secure service)
- Geolocation, browsing history

This information is collected via:
- Order forms
- Cookies and analysis tools (e.g. Hotjar, Google Analytics)

 

2. USE OF INFORMATION

The data collected is used for:
- Process your orders
- Improve your user experience
- Analyze traffic and browsing behaviors
- Respect our legal obligations

 

3. SHARING OF INFORMATION

We share certain data with trusted third parties, including:
- Payment processors (e.g. Wix Payments)
- Analytics tools like Hotjar, Google Analytics

These third parties are required to protect your data in accordance with applicable laws.

 

4. COOKIES AND SIMILAR TECHNOLOGIES

Our site uses cookies to:
- Remember your preferences
- Analyze browsing behavior
- Improve site performance

You can configure your browser to refuse cookies.

 

5. DATA SECURITY

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss or disclosure.

 

6. YOUR RIGHTS

In accordance with Law 25, you have the right to:
- Access your personal information
- Request their rectification or deletion
- Withdraw your consent at any time

To exercise these rights, please contact our Privacy Officer.

 

7. PERSONAL INFORMATION PROTECTION OFFICER

Name: Edgar ZOBA
Email: edgar.zoba@lesepicesAssiko.ca

 

8. DATA RETENTION

Your data is kept for as long as necessary to achieve the purposes described in this policy, unless otherwise required by law.

9. EUROPEAN USERS (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights:
- Right to data portability
- Right to restriction of processing
- Right to object to processing
- Right to lodge a complaint with a supervisory authority

We are committed to respecting your rights in accordance with the GDPR.